Cookies Policy

This Cookies Policy explains how Cadoola Casino may use cookies and similar technologies when you visit or use its website and related online services. It should be read together with our Privacy Policy and any applicable website terms. By continuing to use the website, you acknowledge that cookies may be placed on your device where permitted by law and according to your selected preferences.

Cadoola Casino operates under two separate gaming licences: one issued by the Anjouan Gaming Authority (licence no. ALSI-202411077-FI2) and one issued under the Curaçao E-Gaming framework (licence no. 8048/JAZ).

About cookies

Cookies are small text files that a website may save on your computer, mobile phone, tablet or another device. They allow a website to recognise a device, remember selected settings and support particular functions. Similar technologies, such as pixels, tags, software development kits and local storage, may work in a comparable way. In this policy, we use the word cookies to refer to cookies and similar technologies unless stated otherwise.

Cookies can be set by Cadoola Casino, known as first-party cookies, or by selected service providers that support the website, known as third-party cookies. The information collected may include an online identifier, browser type, device type, language preference, approximate location, pages visited, links selected, session information and technical details about how the website is used. Cookies do not necessarily identify you by name. However, information collected through cookies may be combined with other information where permitted and explained in our Privacy Policy.

Some cookies are temporary and are deleted when you close your browser. These are often called session cookies. Other cookies remain on your device for a set period or until you delete them. These are often called persistent cookies. The duration of a cookie can vary depending on its purpose, the settings of your browser and the service that places it.

Why we use cookies

To allow pages, account areas and interactive features to work as intended.
To remember choices such as language, display preferences and cookie settings.
To help protect the website, accounts and services from fraud, abuse and unauthorised activity.
To understand how visitors use the website and identify technical problems.
To improve website performance, navigation, content and user experience.
To support relevant communications, promotions or advertising where this is permitted and where the required consent has been obtained.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They may support security controls, account access, session management, page navigation, privacy settings and other services that you request. Without them, some parts of the website may not operate properly. Because they are necessary for the delivery of a service you have requested, they may not be capable of being disabled through the website preference tool. You may still be able to block them using your browser settings, although doing so may prevent access to certain functions.

Functionality cookies

Functionality cookies help remember information that makes the website more convenient to use. For example, they may remember display choices, language settings or other preferences. They can also help provide services that you have chosen to use. If these cookies are disabled, the website may continue to operate, but some preferences may need to be entered again during future visits.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may provide aggregated information about the number of visitors, the pages viewed, the time spent on a page, navigation paths, browser settings and error messages. This information can help us measure performance, improve content and identify areas that may need attention. Analytics information is generally used for reporting and service improvement rather than to identify an individual directly.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertising, understand interactions with promotional content and provide advertising that is more relevant to a user’s interests. These cookies may be placed by Cadoola Casino or by an approved third party. We will seek consent where required by applicable law. You can withdraw or change your choices using the available preference controls or through your browser and device settings.

Security and fraud-prevention technologies

Cookies and similar tools may be used to help detect suspicious activity, protect accounts, verify sessions, prevent automated misuse and support the integrity of the website. These technologies may collect technical information about a device, browser or connection. They may also help us investigate attempted fraud, breaches of terms or activity that could affect users or the operation of the services.

Third-party services and your choices

Some website functions may be supported by third-party providers. These providers may use cookies or similar technologies to deliver services such as analytics, security, content, payment-related functionality, customer support or advertising measurement. Their use of information may be governed by their own privacy and cookie policies. We encourage you to review the relevant third-party information where it is made available.

The cookies used on the website may change as services, features and legal requirements develop. We may update the categories or purposes described in this policy when necessary. A cookie banner, preference centre or similar tool may provide more specific information about the cookies active on a particular page or service. The availability of particular controls may depend on your device, browser, location and the function being used.

Managing your preferences

Where required, non-essential cookies will be used only after you provide consent through the available controls. You can accept, reject or adjust optional cookie categories through the cookie preference tool, where available. If you change your mind, you may be able to reopen the tool through the website or by clearing your browser data and visiting the website again.

You can also manage cookies through your browser. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies, block third-party cookies or receive a notification before a cookie is saved. Device settings may provide additional controls for mobile applications and similar services. Instructions differ between browsers and operating systems, so you should consult the relevant provider’s help information.

Blocking or deleting cookies may affect the availability, security or performance of the website. For example, you may need to enter information again, lose saved preferences or be unable to access account and interactive features. Disabling optional cookies should not normally prevent access to basic public pages, but some functions may not work in the same way.

Do not track signals

Some browsers and devices provide do-not-track or similar settings. Because there is no consistent industry standard for responding to these signals, the website may not respond to every such setting. You can use the cookie preference controls and browser settings described above to manage optional cookies.

Privacy, responsible use and updates

Information collected through cookies may be handled in accordance with our Privacy Policy. That policy explains more about the types of personal information we may collect, why we collect it, how it may be used or disclosed, how it is protected and the choices that may be available to you. If a cookie collects information that can reasonably be associated with you, the relevant privacy protections and rights will apply as required by Australian privacy law.

Cadoola Casino is committed to operating its online services responsibly. Cookies may support security, age and identity checks, account protection and the prevention of misuse. They do not change your responsibility to use gambling services lawfully and within your personal limits. If gambling is causing concern, consider using available account controls, taking a break or seeking support from an appropriate Australian gambling-help service.

We may review and update this Cookies Policy from time to time to reflect changes to our website, technology, services, legal obligations or the way cookies are used. The updated version will be published on this page with a revised effective date where appropriate. We recommend checking this page periodically so that you remain informed about our approach.

If you have a question about this Cookies Policy or how cookies are used on the website, please use the contact or support options made available through the Cadoola Casino website. Do not include unnecessary sensitive information in a general enquiry. For account-specific matters, use the secure account or support process provided on the website.

Key points

Cookies help operate, secure and improve the Cadoola Casino website.
Some cookies are necessary, while others are optional and may require your consent.
You can manage optional cookies through the available preference controls and your browser settings.
Blocking cookies may affect website functions, account access or saved preferences.
Cookie use may change, so this policy and the available controls may be updated from time to time.
Our Privacy Policy provides additional information about the handling of personal information.